Privacy Policy

1. Introduction

Welcome to Washme. Washme operates a vehicle care and service aggregation platform that connects customers with local vehicle wash and detailing providers.

2. Information We Collect

• Name, email address and phone number
• Vehicle information
• Service addresses
• Payment transaction details
• Business information from service providers
• Device and usage information
• Location information when required

3. How We Use Your Information

• Create and manage accounts
• Process bookings and payments
• Connect customers with providers
• Send notifications and reminders
• Improve platform performance
• Prevent fraud and abuse

4. Location Data

Washme uses location information to enable nearby service discovery, doorstep services, route management and service tracking.

5. Sharing of Information

We do not sell personal data. Information may be shared with service providers, employees, payment partners, cloud providers and legal authorities when required.

6. Data Retention

Active account data is retained while the account remains active. Booking and transaction history may be retained to satisfy legal and accounting obligations.

7. Data Security

• HTTPS/TLS encryption
• Access controls
• Audit logging
• Security monitoring

8. Children's Privacy

The Platform is not intended for individuals under the age of 18 years.

9. Your Rights

• Access your information
• Request corrections
• Request deletion
• Data portability
• Withdraw consent

10. Cookies & Tracking

We use cookies and similar technologies to maintain sessions, remember preferences and analyze website usage.

11. Third-Party Services

Third-party services have their own privacy policies and are governed independently.

12. Policy Changes

We may update this Privacy Policy periodically and will notify users of significant changes.

13. Contact Us